The extras we provide in service, programming, POS
Marketing kits, and Leasing, are designed to help our
customers get a quick return on their investment. These
include:
1. Platinum Customer Service
Plan:
We understand that down time means lost ROI to you
and we understand that it takes more than just great
products to grow your business and make a profit. In
order to ensure minimal down time, you need more than
a traditional manufacturers’ warranty. It takes
a committed team of people who stand behind your product.
At Sportwall, every customer automatically receives
our Platinum Customer Service and Software Upgrade Plan
for the first year. Standard manufacturers’ warranties
are not designed to keep you up and running and shipping
costs for returns and parts stack up. If your facility
is a revenue producing site or a school you need assurance
that everything will be done to reduce and eliminate
down time at minimal cost or no cost to you. Every Sportwall
customer gets the first year included and we highly
recommend that you sign up for additional years. This
will assure you of the best service from a team of qualified,
trainers, programmers, technicians, and service staff;
continuous retraining of your staff when you incur staff
turnovers; and the latest versions of software, programming,
training and service for the life of your system. See
the document below which explains what you get with
the Sportwall Platinum Service and Software Upgrade
Plan.
Download
service and software upgrade plan
2. Design Assistance With Choosing
the Best Location for Your Equipment:
Installing your Interactive fitness equipment in the
right location is critical to ensure that you get the
best return on your investment. Send us a photo of the
location you plan to install our equipment and we will
design in the equipment so that you can see how they
will fit in your location. This service is free so please
take advantage of our offer to ensure that you have
chosen the best location for our products. Remember,
while we appeal to children, our products appeal to
people of all ages so choosing a space that everyone
can enjoy, will give you greater usage. Try to avoid
heavily used basketball courts as they prevent full
commitment to the product and therefore undermine the
your ability to enjoy the full benefit of your investment.
See sample designs for: Education,
XerGames
3. POS Marketing Kits:
Our banners, advertising artwork, table toppers,
post cards, and stickers do a great job at promoting
the arrival of your product at your facility. Ask for
your kit to be delivered as soon as you order so that
you can prepare your members for the arrival of your
interactive equipment.
Download
marketing kit flier
4. Programming:
Elementary and Middle School, High School, Fitness Instructor
Training Manual, and Junior Playground Manuals are already
available.
Download programming for: Education,
Kids Exercise,
XerGames
Coming soon: Programming manuals for Performance PT,
DDR, and Trazer. The first copy is supplied free
and additional copies are downloadable from the web-site
or you can order additional copies at our printing cost.
Additional retraining is available to cover for staff
turnover. This is important to ensure that Sportwall
stays exciting and alive at your facility. We will help
you to achieve and maintain this. Check out our programming
on the web site, make sure all of your trainers have
their own copy. We invite dialog with our Regional Training
Managers to ensure new ideas are constantly being shared
with your staff. No other company focuses this heavily
on programming. It is the most important part of our
business as it ensures sustained use and profitability
at your facility.
Contact
Sportwall to learn more or purchase |
